How to Setup Automated Messages for Facebook Page - Jomar Hilario
- Jomar Hilario |
- 14 steps |
- 4 minutes
How to Setup Automated Messages for Facebook Page - Jomar Hilario
Tip! Before you start, prepare and type up your Q and Answers. So you don't waste time thinking about them. What's the most common Question a visitor asks in your FB page? Type them up and answer them SHORT and QUICK.
No time for ESSAYS here. Those don't work. This is chat. Keep it short and chatty. Never explain here.
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STEP 1:
Navigate to Your FB Page (not the personal profile). This needs to be the page that can be FOLLOWED or LIKED. Not the profile that can be friended. Click SETTINGS.
For example, my fb personal profile is [facebook.com/jomarhilario](http://facebook.com/jomarhilario) --> This is not the place to go.
My fb page is : [https://www.facebook.com/PhilippinesVirtualAssistantGuru/](https://www.facebook.com/PhilippinesVirtualAssistantGuru/) ---> This is the one you want.
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Click "Settings"
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Click "Messaging"
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Click "Instant Reply" to TURN IT ON.
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Click "Edit Message"
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Click "Thanks for messaging us,"
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Click FREQUENTLY ASKED QUESTIONS.
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Click "Edit Message"
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Click here.
Put in your questions and answers that people normally ask.
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Click "Save"
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Click "Positive Feedback"
Click "Negative Feedback"
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Click "Appointment Reminders"
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Click "Page Recommended"
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Click "Page Not Recommended"
Tip! The best way to do this is to FIRST write down 3 common questions and common answers. Type them up - THEN you do this.
Always use [BIT.LY](http://BIT.LY) when giving our super long links in your reply.
Be friendly in your replies. This is chat. Act like your chatting.
-Jomar Hilario