How to Submit a Technology Services Project Request
- Zack Potter |
- 18 steps |
- 2 minutes
1
Navigate to [https://www.fresnostate.edu/help/](https://www.fresnostate.edu/help/)
2
Select "Submit a Ticket"
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Select "Sign In"
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Scroll to the bottom and select "Additional Services"
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Select "Technology Services Project Request"
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Click "Request Project"
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Fill in your name, contact number, and department name.
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Click on the appropriate division delegate for the project.
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Enter a project name that is descriptive but brief. Then write a description that summarizes the project as well as explains the business need and identify any opportunities that could come from the completion of this project.
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Click "When would you like this project to go live by? (mm/dd/yyyy)". Then enter the project deadline.
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Describe the impact this project will have if not completed.
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Click all that apply if the project is a mandatory/regulatory/compliance related project.
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Please identify to best of your abilities if the project is a business opportunity, a process improvement, or a value-add to an existing service.
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Select which strategic priority that this project aligns with. Click on the link here if you have questions in regard to the 2023-2029 Strategic Plan: <https://president.fresnostate.edu/strategic-plan/index.html>
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Select whether the project has funding or not. Then select if there are funds for ongoing maintenance and support.
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Click "Save" back at the top of the form.
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After saving, click "Review and Submit".
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After reviewing, click "Mark Complete and Submit".
