How to Submit a support ticket to Loom | Scribe

How to Submit a support ticket to Loom

  • 10 steps |
  • 50 seconds
  • LoomLoom
1
Navigate to [https://www.loom.com/looms/videos](https://www.loom.com/looms/videos)
2
Click "?"
3
Click "📚Help center"
4
Scroll to the bottom of the page & click "Contact Support"
5
Choose the dropdown that aligns with your support ticket/question
6
Click the best option that aligns with your question, in this example running into an "error message"
7
Follow the prompts to fill out the ticket information based on your issue
8
Ensure you type in the email address associated with your Loom account
9
Continue filling out the form fields
10
Click Submit request & you should receive an auto confirmation email that your ticket has been submitted