How to Submit a support ticket to Loom | Scribe

    How to Submit a support ticket to Loom

    • 0 step |
    • 50 seconds
    Navigate to [https://www.loom.com/looms/videos](https://www.loom.com/looms/videos)
    Click "?"
    Click "๐Ÿ“šHelp center"
    Scroll to the bottom of the page & click "Contact Support"
    Choose the dropdown that aligns with your support ticket/question
    Click the best option that aligns with your question, in this example running into an "error message"
    Follow the prompts to fill out the ticket information based on your issue
    Ensure you type in the email address associated with your Loom account
    Continue filling out the form fields
    Click Submit request & you should receive an auto confirmation email that your ticket has been submitted
    Was this Scribe helpful?
    Save this document for future reference.
    click-target-circles-background
    This Scribe is in tip-top shape!Leave feedback if there are any issues with this Scribe