How to Track Vendor Onboarding in PaymentWorks | Scribe

How to Track Vendor Onboarding in PaymentWorks

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  • PaymentworksPaymentworks
Log in to [PaymentWorks](https://paymentworks.com/login/saml/?idp=ucla).
**Note**: Vendors and UCLA staff access PaymentWorks through different links. In the event that you need to assist the Vendor with logging in, please provide them with the following link:<https://www.paymentworks.com/df/accounts/login/>
From the PaymentWorks *Dashboard*, click the **Vendor Master Updates** tile.
From the *Home* page, select the **Onboarding Tracker** option from the *SHOW* dropdown menu.
Enter the vendor's full email or their email domain in the **Contact E-mail** field. To search, press the **Enter** key.
**TIP:** The *Onboarding Tracker-Search Results* are color-coded and provide an overview of the vendor's status in the onboarding workflow. - Green - **Complete** - Blue - **In Progress** - Orange - **Returned** - Red - **Rejected** Use PaymentWorks' [Comprehensive Guide to the Onboarding Tracker](https://help.paymentworks.com/knowledge-base/comprehensive-guide-to-the-onboarding-tracker-in-paymentworks) to understand the tracker's displayed information.
To view additional details, identify the desired vendor from the *Search Results* and click the **Chevron** icon.
**TIP:** Select the chevron icon on a **Returned** registration to see why it was returned to the vendor.
A detailed timeline of the vendor onboarding workflow is available under the *Progress* tab.
Additional information about the onboarding invitation can be found under the *Invitation Detail* tab.
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