Navigate to the Exception Management or Feedback Management list.
To add a comment to multiple items, click the multiselect boxes on the left hand side of the list.
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Once you have selected all the items you want to add a comment on, move to the next step.
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The More Options menu should appear at the top of the list.
On the very right hand side, you should see the empty Comments icon.
Click the icon to add a comment to the items you have selected.
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Click the "Enter Comment" field. Enter your comment for the items you have selected.
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Click save to add your comments.
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Click the X icon to exit the Comments fly out.
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Your comments have been added to the items.
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There is now a note saying that "Bulk Comment Added".