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How to create a Status Reason
Kaarina Nieminen
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0 step
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33 seconds
Obzervr
1
Navigate to the Obzervr Manager Home page. Scroll down and click "Configuration". You will need Configuration Admin permission.
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2
Scroll down to the bottom of the Configuration page and click "Status Reasons"
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3
Click "Create"
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4
Click the "Reason Code" field. Give your Reason Code a Name.
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5
Select whether you want this Status Reason to show on Cancel, On Hold or Both.
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6
Click to Save.
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7
To edit your Status Reason, click on the pencil icon on the right hand side of your Status Reason.
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8
To add a mandatory Comment to your Status Reason, select the "Yes" option.
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9
You will be prompted to enter the maximum number of characters that should be allowed in a Comment.
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