How to create a Ticket | Scribe

    How to create a Ticket

        1
        Click "Assignments"
        2
        Click "All Assignments"
        3
        Click "Ticket"
        4
        Start entering values into the fields. Give the Ticket a "Title".
        5
        Enter a summary for the "Ticket". Click on "All Assignment" to select a Sub Module
        6
        Select a Sub Module. Here "Human Resources" which was previously created as been selected.
        7
        Click a "Type" for the ticket.
        8
        You can select a previously created type such as "Recruitment" or create a new type from here.
        9
        To create a new "Type" click on the plus sign.
        10
        Enter a Type for the ticket, check the box "Is Global" if you wish the type to be global across the system.
        11
        Click "Save"
        12
        Click on the drop down to select a "Sub Type" for the Ticket.
        13
        Select a "Sub Type". You can also create a "Sub Type" from here by clicking on the plus sign.
        14
        Click on the drop down to select the Company Name.
        15
        Select your company
        16
        Click on the drop down to select a "Site"
        17
        You can select one or multiple sites created earlier.
        18
        You can click on the plus sign to create a new site.
        19
        A popup window will appear. Enter the name for a new site and click "Save"
        20
        Click on the drop down for "Associated Persons".