How to create a Ticket

Click "Assignments"

Click "All Assignments"

Click "Ticket"

Start entering values into the fields. Give the Ticket a "Title".

Enter a summary for the "Ticket". Click on "All Assignment" to select a Sub Module

Select a Sub Module. Here "Human Resources" which was previously created as been selected.

Click a "Type" for the ticket.

You can select a previously created type such as "Recruitment" or create a new type from here.

To create a new "Type" click on the plus sign.

Enter a Type for the ticket, check the box "Is Global" if you wish the type to be global across the system.

Click "Save"

Click on the drop down to select a "Sub Type" for the Ticket.

Select a "Sub Type". You can also create a "Sub Type" from here by clicking on the plus sign.

Click on the drop down to select the Company Name.

Select your company

Click on the drop down to select a "Site"

You can select one or multiple sites created earlier.

You can click on the plus sign to create a new site.

A popup window will appear. Enter the name for a new site and click "Save"

Click on the drop down for "Associated Persons".