How to deduct Payment for Open Invoices and Create a Credit from Commissions

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Creating the Payments Create Payment by Entering Amount Close the Transaction Review Accounting Entries Upload to Accounting Apply the Payment Amount

Navigate to Brokerage Engine.

The following procedure is for users with the BE Accounting interface.

Creating the Payments

From the Commission Detail Page, scroll down to the "Agent Open Balances" section. We can see that both of the agents in this transaction have open balances. The Invoice Balance column refers to open invoices on the front-end of the system (LSS). The Accounting AR Balance refers to the balance in the Accounting modules (BE Accounting and QBO). The Accounting AR Balance includes the Invoice Balance amount since invoices in the front-end of the system sync over to the Accounting side.

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It is suggested to run an "Invoice Reconciliation Report" in BE Accounting if the Accounting AR Balance is lower than the Invoice Balance since this would indicate that invoices have not properly synced over.

Create Payment by Entering Amount

This is the suggested method of collection when the Agent has open invoices that were created in the Accounting module, such as those tied to Billable Expense Charges.

Click the "Add Payment" button.

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The AR Balance for the Agent is of $2,075.00. Type the total amount due, a lower amount to pay some of the invoices (or create a partial payment), or a higher amount due in order to create a credit balance.

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In this case, the payment amount is "$2,100.00". Since the AR Balance is of $2,075.00, once the payment is applied toward the open invoices, the system will create a credit of $25.00.