How to find an order via the Customers page | Scribe

    How to find an order via the Customers page

    • Quality and Training |
    • 7 steps |
    • 31 seconds
    • OpentenderOpentender
    1
    Navigate to your [**Direct Ordering Admin Panel**](https://mm.opentender.io/)
    2
    Click on "**Customers**", either from **Customers** in your lefthand navigation panel, or the **Customers** card on your homepage.
    3
    Click the "**Customer Management**" card.
    4
    Click the "**Or Search by Name**" field, enter your customer's First or Last name, and hit **Enter** on your keyboard.
    5
    Click on a **Customer Name** to view customer details and verify that you've found the correct customer.
    6
    Scroll down to the "**Orders**" section to view all of this customer's past orders. Find the correct order based on other provided details such as **Store Location**, **Order Date/Time**, and/or **Order Total**. **Click on the Order Number.**
    7
    Once you've found the correct order, scroll down to the "**Customer**" section to confirm the customer's email address, if needed.