How to issue a retention pass | Scribe

    How to issue a retention pass

    • Luke Premo |
    • 0 step |
    • 22 seconds
      If you are having issues with a backup or device, the first troubleshooting step that is able to solve many problems is a retention pass.
      Navigate to your backup dashboard
      Click Recent Activity.
      Click the device that is causing you trouble.
      Click "Storage Vault"
      Click Apply retention rules now.
      If the retention pass was successful, you'll see "Successfully dispatched the instruction." in the bottom right hand corner of the screen.
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