How to resend an email confirmation to a customer
- Quality and Training |
- 4 steps |
- 17 seconds
1
Navigate to [**Direct Ordering Admin Panel**](https://mm.opentender.io/)**.**
Pro tip! If you know the Order ID, you can search directly from the top right of the **Orders** page by entering the **Order ID** + hitting **Enter** on your keyboard.
2
Go to **Orders** > **Orders Review & Search**, and search by a specific **Order ID** via the search box indicated below, or by using the available **filters**.
3
Once you've found the correct order, click the "**Resend Email**" button in the upper right of your screen.
*Note:* To confirm the customer email address where the confirmation is being resent, scroll down to the "**Customer**" section to view customer details.
4
Confirm that the confirmation email has been resent by the "**Email resent to customer!**" pop-up in bottom right of screen.
