How to see if a user may have left their token behind. | Scribe

    How to see if a user may have left their token behind.

    • GateKeeper |
    • 10 steps |
    • 43 seconds
      1
      Log into your GateKeeper Hub instance using your GateKeeper Hub URL.
      2
      Click "Sign In"
      3
      Click "Audit Logs"
      4
      Click "Client Audit"
      5
      Either type or choose a GateKeeper end-user name from the dropdown.
      6
      From the Event dropdown menu, choose "GateKeeper Lock."
      7
      Choose a beginning and ending date.
      8
      Choose the number of records to display from the dropdown menu.
      9
      Click "Search"
      10
      Hover your mouse icon over a GateKeeper Lock event, if the third line reads "Message: Inactivity Lock" then this means the user may have left their GateKeeper token behind. Repeat steps 5 -9 for each user.