How to send full patient records on Juno EMR
- Verismo Health |
- 16 steps |
- 0 seconds
In Ontario, you have the right to access your own medical records whether you are insured or not by OHIP, including charts held by physicians, without needing your physician's consent. This right is protected under the **Personal Health Information Protection Act (PHIPA)**. Healthcare providers are generally obligated to provide you with access to your personal health information upon request.
**How to Access Your Medical Records:**
1. **Submit a Request:** Contact the healthcare provider or institution that holds your records. You may need to submit a written request specifying the information you wish to access.
2. **Verification:** Be prepared to verify your identity to ensure that your personal health information is protected.
3. **Fees:** Providers may charge a reasonable fee for copying or transferring records. They should inform you of any costs beforehand.
If patients are requesting results which have NOT been reviewed by an MD, please make sure to provide an opportunity for patients to see a patient and DOCUMENT this in the encounter note. If patients are requesting these virtually, please document that you have their consent to send it via an UNSECURED platform, this template below be in the system for you to paste:\
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**Unreviewed Results:**
- Patient requested access to results that have not yet been reviewed by a physician.
- Offered the patient an opportunity to schedule an appointment for review with a physician.
- Patient's Response: \[Accepted / Declined\] the offer to see a physician.
**Virtual Transmission Consent:**
- Patient requested to receive the results virtually.
- Informed the patient that the results will be sent via an unsecured platform (e.g., email, messaging app).
- Explained the potential risks associated with unsecured transmission of personal health information.
- Patient's Consent: Obtained explicit consent to send the results through an unsecured medium.
Charging for patient record transfers is through the phone app and payment terminal. Note that these charges are **NOT associated with a physician's service** so they are **NOT to be logged in ClinicAid** (as multiple providers are often involved in a single chart). This may be different in a family practice setting where the charges would be associated with the family doctor. Consult Verismo Health for more information.
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**VH34** - Anything below 20 pages - $36.00 flat rate
**VH34 + VH35** - Anything above 20 pages - $36.00 flat rate + $0.30/page (BOTH)
If the request is from a legal office:
**VH77** - Regardless of the amount of pages - $180.00 flat rate
In the case where patients are not on-site to render payment, send the **e-invoice** through our phone application and wait for the transaction to complete before following the steps below.
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Book a slot for the patient who is requesting charts on the schedule or get into their Encounter via the Search function
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Select the patient
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Add the appointment
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Click "E" on this patient
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On the bottom right side, click the printer icon
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Select CPP, Rx, Labs and "All"
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Click "Print"
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A PDF would've been generated of the chart, click Documents
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Add the PDF that was generated via Add Document
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Select "old chart" as type
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Choose the corresponding file, type "old chart" as the name
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Add the document
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Select all Documents by checking off the box
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Click Fax Documents
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Type in the Fax number of the receiving party
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Click Add Other Fax Receipient
