How to stop emails from companies you work with from being logged and tracked in HubSpot
Annie | RECIPE marketing |
8 steps |
33 seconds
If your email inbox has been connected to HubSpot, you can exclude emails from and to anyone at an external company from logging to your HubSpot portal.
Tip! Consider partner HR companies, accountants, bank managers, suppliers or lawyers whose communication is not relevant to log in HubSpot, or may be confidential.
Tip! Before you follow next steps, consider creating an excel sheet which has the domains of all the companies whose communication you do not want logged in HubSpot. This will make it much easier to copy and paste these into HubSpot.
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Navigate to "Settings"
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Click "Email"
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Scroll down to the "Never Log" section. Then, click "email logging settings".
Following this step will ensure emails from the company you want to exclude will never be logged to *anyone* at your business, rather than just you.
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Click "Add emails or domains"
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Click the "Emails or domains" field.
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Type the DOMAIN of the company you do not want to log emails from in HubSpot. e.g. [www.acompany.com](http://www.acompany.com)
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Click "Save"
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This will then stop all emails being logged from that company, to all users added into HubSpot
Tip! Remember, this is something you should review often :)