1
Click the "?" next to Setup.
2
Click "Get Support"
3
Click "Confirm"
4
Log in with your salesforce credentials. They need to be connected to a trailblazer account so you may need to set up a trailblazer account if you have not already.
5
Click here.
6
Provide a descriptive subject and a detailed description. You can attach images or link a video of the issue.
7
Suggested topics will pop up to select. These will help route your case to the best agent to answer your question.
8
Select timezone and severity level.
9
Click the "Collaborators" field. Here you can specify others who will get copied on your case and comments.
10
Click Create Case.
