I only see a blank or white page | Scribe

    I only see a blank or white page

    • Steven Paschal |
    • 3 steps |
    • 6 seconds

    Do you see a fully blank/white page?

    1
    Are you using an updated internet browser? We recommend that you use the most recent version of your browser. You can find more information about the most recent browsers on the following page: [https://scribehow.com/shared/What_are_the_most_recent_browsers__Qc3chAKhQxiNLhTMDL0oHQ](https://scribehow.com/shared/What_are_the_most_recent_browsers__Qc3chAKhQxiNLhTMDL0oHQ)

    Can you access KROW but your candidate data 'disappeared'?

    2
    Try logging out of the platform and logging back in. This is very rare but logging out usually fixes the issue. If the problem persists, make sure that your browser is updated.

    Are you receiving an error message?

    3
    If you are receiving an error message, please take a screenshot and send it to [[email protected]](mailto:[email protected]). Please include the following information: 1. Desktop or mobile 2. Which browser you are using 3. If the browser is updated