Initiate a Commission Order Dispute | Scribe

    Initiate a Commission Order Dispute

    • Samyar Dastmalchi |
    • 24 steps |
    • 2 minutes
    1
    Navigate to <https://app.smartsheet.com/b/form/984d8b4b9b5a42cc9623328bed03c40b>
    2
    Fill in the name of your business
    3
    Click here.
    4
    Choose Today's Date
    5
    Click the "Account Number*" field.
    6
    Type your customers account number and name
    7
    Click this icon.
    8
    Select the date the order was first created
    alert ordinal icon
    **Make sure you're disputing within 90 days of order creation! Orders that fall outside of that window will not be reviewed.**
    9
    Click "Yes"
    10
    Select the provider the order belongs to
    11
    Click on the providers name
    12
    Choose the products sold within the disputed order (everything sold in that order)
    13
    Click the "How Many Lines?*" field.
    14
    Enter how much you were already compensated
    15
    Enter how much you were expecting to be compensated
    16
    Click the "Comments*" field.
    17
    Enter as much as detail as possible for faster turnaround on your disputes.
    18
    Click "Send me a copy of my responses"
    19
    Click here.