Enrollment Call

1

**Introduce Yourself** - You are their point of contact (PoC) for everything except Academic help. - State hours (M-F | X time to X time). - Best way to contact me is via Slack @name or via email [email protected]. - If after hours, I will respond as soon as I can.

NOTIFY THEM THAT YOU ARE CALLING ON A RECORDED LINE

2

**Verify Information For EACH Student** 1. Start Date. 2. Student's FN. 3. Student's LN. 4. Student's Email. 5. Program. 6. Grade Level. 7. DOB. 8. Bible Class.

If you are missing any information that should have been included in the CRM previously, gather it now.

3

**Advise of Next Steps** 1. Sent Family Handbook. 1. How we do things. 2. What we expect of them. 3. What they can expect of us. 2. Sent Continuous Enrollment Agreement. 1. We operate year-round and our systems operate automatically. 2. To better serve our families and reduce human error (and paperwork), we operate on a Continuous Enrollment System. 3. This means that when you enroll with us, we assume you will stay with us for the long haul. 4. This also means that you do not need to fill out any paperwork ever again since we will just roll over the application each year. 5. If you ever decide to withdraw, just let us know before July 24th and we will remove you from next year's enrollment. 1. This means you will only be responsible for the remainder of any tuition plan associated with your student's account for the current school year. 3. Sent Education Plan. 1. You will create an Education Plan for each student on your account. 2. We provide instructions on the Education Plan and we also send you a detailed interactive walkthrough of how to do it. 3. If you have any questions, message me in Slack or send me an email ([email protected]). 4. Sent Slack Workspace Link. 1. They will be sent an invite to their Student Support Channel where they can communicate with you and our teaching staff going forward.

**If the Family asks:** If they inform us after July 24th, they are responsible for the remainder of their tuition plan plus 1 additional month.

4

**Advise Family of Building Their Classroom** - After they sign and submit the documents, we then build out their Digital Classroom and they are all set for their official start date! - Best way to contact after their official start date is inside of Slack or via email.

5

**Q & A**