Job Types per Role allows you to manage the exclusive and available jobs for each user role (these roles are normally assigned to requesters). If you do not make any changes to the settings, all job types will be available to all roles by default

Enter your username and password and click "Login"

Select the required hospital from the drop-down box

Click "Job Types" for the required user role

Exclusive job types are displayed on the left and available job types on the right.

Exclusive jobs can only be raised by the users with the selected role. Available jobs can be raised by any user with access.

If the available field is left blank, the role will have access to all jobs (other than those exclusive to a different role)

Select the required job category (service)

Click the tickbox to assign the job type to the role

Remove the tick from the tickbox to remove the job type from the role

Click "Assign All" to assign all job types to the role

Alternatively, click "Entire Category" to assign all job types in the category to the role

This guide provides step-by-step instructions on how to assign job types for specific roles in the Synbiotix Helpdesk system. It explains how to assign exclusive and available job types, as well as how to remove assignments for an entire category.

Job Types for Specific Roles

Assign Exclusive Job Types

Assign Available Job Types