Job Types for Specific Roles | Scribe

    Job Types for Specific Roles

    • Lucy Sonner |
    • 0 step |
    • 2 minutes
      Job Types per Role allows you to manage the exclusive and available jobs for each user role (these roles are normally assigned to requesters). If you do not make any changes to the settings, all job types will be available to all roles by default
      Navigate to Synbiotix
      Enter your username and password and click "Login"
      Select Helpdesk
      Click "Administration"
      Click "Job Types per Role"
      Select the required hospital from the drop-down box
      Click "Job Types" for the required user role
      Exclusive job types are displayed on the left and available job types on the right. Exclusive jobs can only be raised by the users with the selected role. Available jobs can be raised by any user with access. If the available field is left blank, the role will have access to all jobs (other than those exclusive to a different role)

      Assign Exclusive Job Types

      Click "Exclusive Job Types"
      Select the required job category (service)
      Click the tickbox to assign the job type to the role
      Remove the tick from the tickbox to remove the job type from the role
      Click "Assign All" to assign all job types to the role
      Alternatively, click "Entire Category" to assign all job types in the category to the role
      Click "X" to save the entire category

      Assign Available Job Types

      Click "Available Job Types"
      Select the required job category (service)
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