Live Voicemail needs to be turned off for your Joonto calls to hit your Joonto Voicemail. Below are the steps needed to turn it off:

Go into your phone SETTINGS

Scroll down towards the bottom of the page and find **Live Voicemail**

If it shows **On**, tap to pull up the next screen.

Disable **Live Voicemail** by moving the slider to the off position

If you're wanting Voicemail on your Joonto line, set up your Joonto Voicemail box, you will need this setting turned off on your iPhone

iPhone setting - Live Voicemail Off