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Lighting Troubleshooting
This guide provides step-by-step instructions for troubleshooting lighting connectivity issues when connecting a visuals computer to a lighting computer. It covers checking the network connection, setting up MIDI communication, configuring ProPresenter and Macros, and ensuring proper functioning of the Lighting computer. Following this guide will help ensure a successful connection between the visuals and lighting systems.
Joshua Malloy
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2 minutes
Lightkeyapp
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NETWORK: Make sure the computer is on the "NH PRODUCTION" network
MIDI SETUP: Ensure "BOME MIDI NETWORK" is functioning correctly
PROPRESENTER: Ensure ProPresenter is working properly
MACROS: Ensure the Macros are properly configured
LIGHTKEY: Ensure Lighting Computer is working properly
NETWORK: Make sure the computer is on the "NH PRODUCTION" network
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Click on the Wifi icon
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Select "NH PRODUCTION" - The Wifi logo should light up blue when connected to the network.
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MIDI SETUP: Ensure "BOME MIDI NETWORK" is functioning correctly
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Click on the "B" icon
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Click "Show"
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There should be a computer that shows up in this list. If not, make sure the lighting computer is on and connected to the same network.
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Make sure "IAC Driver Midi Pipe - iMac" under the "Remote Direct MIDI" section is on.
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Make sure "Auto-accept connections without confirmation" is turned on
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Click "Back" when you are done. Settings will autosave
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You can now close out BOME Midi
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PROPRESENTER: Ensure ProPresenter is working properly
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Open ProPresenter
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Click "ProPresenter" in the menu bar
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Go to "Settings"
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Select "Devices"
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Select "Disconnect" in order to access the settings
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Click "Settings"
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Ensure "IAC Driver Midi Pipe - iMac" is checked. Click "Back" when done.
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Click "Connect" in order to reconnect ProPresenter to the lighting software
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