Listing Settings - web (OLD)
Alert! This is outdated information. Please view our new tutorial here - <https://scribehow.com/shared/Listing_Settings__Web_new__gVzceyAgTdW9_vrJQu5GdQ>
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Navigate to the Listings page and then the click on the listing you want to edit.
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Appointment Settings enables Showing Service users to configure settings that will apply to a specific listing
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**Overlapping Appointments:** Enable the 'Overlapping Appointments' setting by toggling it on to allow for overlapping appointments (i.e., two appointments at the same time).
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**Scheduling Link for Out of Area Agents:** You can generate a unique URL to provide an Out of Area Agent a way to schedule an appointment on your listing. The Showing Agent will be required to provide basic contact information that is provided ot you in the appointment confirmation request
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**Temporarily Hold Showing Requests:** You may need to temporarily suspend showings. To do this, simply toggle the setting on, which will prevent agents from scheduling appointments for your listing.
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**Auto Confirm Rule:** This setting allows appointments scheduled within a certain window to be autoconfirmed. Create a rule by clicking the "Add Auto Confirm Rule" button.
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In the Add Showing Rules form, select the type of of rule: Time Rule or All Day Rule.
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Now, choose whether it is a one-time or repeating rule.
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Example of an All Day Rule
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Example of a Time Rule
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Enter in the start and end times and dates for the Time Rule. If a repeating rule, select the days the rule is to be enforced. Then click "Save"
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**Appointment Restrictions:** Additionally, you can implement an appointment restriction here. Enabling this feature will prevent appointments from being scheduled during specific sets of rules that you can configure.
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**Appointment Mode:** Tap on the dropdown box to select the appointment mode you want to enable.
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- **Confirm with Any**: Only one contact has to confirm the appontment request.
- **Confirm with All:** All will be required to confirm an appointment request
- **Go and Show:** All appointment requests will be auto confirmed. *When Go and Show is enabled then auto confirm rules and appointment restrictions are disabled and cannot be toggled on.*
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**Maximum Appointment length for Showing:** Selecting a time from the dropdown menu allows you to limit those submitting an appointment request from scheduling a showing that exceeds the chosen duration for this listing. You can establish a maximum length for your showings, ranging from 15 to 120 minutes
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**Advance Notice Required:** Choosing a time from the dropdown menu enables you to set a minimum advanced showing notice for your listings. Once this selection is made, showing agents will only be able to schedule appointments that provide the listing agent with the required notice.
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**When a Listing Goes Pending:** Lastly, you can choose whether you want the system to automatically cancel or retain appointments if the listing goes into a Pending status.
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Save your changes by clicking "Save" at the bottom of the page.
