Listing Settings

Navigate to the Listings page and then the click on the listing you want to edit.

Appointment Settings enables Showing Service users to configure settings that will apply to a specific listing

**Overlapping Appointments:** Enable the 'Overlapping Appointments' setting by toggling it on to allow for overlapping appointments (i.e., two appointments at the same time).

**Scheduling Link for Out of Area Agents:** You can generate a unique URL to provide an Out of Area Agent a way to schedule an appointment on your listing. The Showing Agent will be required to provide basic contact information that is provided ot you in the appointment confirmation request

**Temporarily Hold Showing Requests:** You may need to temporarily suspend showings. To do this, simply toggle the setting on, which will prevent agents from scheduling appointments for your listing.

**Auto Confirm Rule:** This setting allows appointments scheduled within a certain window to be autoconfirmed. Create a rule by clicking the "Add Auto Confirm Rule" button.

In the Add Showing Rules form, select the type of of rule: Time Rule or All Day Rule.

Now, choose whether it is a one-time or repeating rule.

Example of an All Day Rule

Example of a Time Rule

Enter in the start and end times and dates for the Time Rule. If a repeating rule, select the days the rule is to be enforced. Then click "Save"

**Appointment Restrictions:** Additionally, you can implement an appointment restriction here. Enabling this feature will prevent appointments from being scheduled during specific sets of rules that you can configure.

**Appointment Mode:** Tap on the dropdown box to select the appointment mode you want to enable.

- **Confirm with Any**: Only one contact has to confirm the appontment request. - **Confirm with All:** All will be required to confirm an appointment request - **Go and Show:** All appointment requests will be auto confirmed. *When Go and Show is enabled then auto confirm rules and appointment restrictions are disabled and cannot be toggled on.*

**Maximum Appointment length for Showing:** Selecting a time from the dropdown menu allows you to limit those submitting an appointment request from scheduling a showing that exceeds the chosen duration for this listing. You can establish a maximum length for your showings, ranging from 15 to 120 minutes

**Advance Notice Required:** Choosing a time from the dropdown menu enables you to set a minimum advanced showing notice for your listings. Once this selection is made, showing agents will only be able to schedule appointments that provide the listing agent with the required notice.

**When a Listing Goes Pending:** Lastly, you can choose whether you want the system to automatically cancel or retain appointments if the listing goes into a Pending status.

Save your changes by clicking "Save" at the bottom of the page.

You can edit showing instructions for a specific listing by clicking "Instructions.