If you need to log into only 1 department, toggle the Do Not Disturb button to turn it off for that department. When the Do Not Disturb button is toggled on, you will not receive calls for that department or cell center. When you need to receive calls (log in), turning it off will let the system know that you are available for calls.

If you need to log into more than one department (Family Practice & Peds reception, for example), you’ll go to “Operators” in one of the departments and click the drop-down under your name. Change your DND status on/off for each department as needed.

\*If you are part of a call center, also change your status from “Off-Duty” to “Available”

Dialpad

This guide provides step-by-step instructions on how to log into departments and call centers. By following these steps, you can easily toggle the Do Not Disturb button to indicate your availability for calls and efficiently manage multiple departments. Whether you need to log into a single department or multiple ones, this guide will help you navigate the process and ensure you are ready to receive calls.

Logging into Departments and/or Call Centers