Logging into Noble | Scribe

    Logging into Noble

    • Zander IT Team |
    • 12 steps |
    • 39 seconds
      alert ordinal icon
      Alert! IF you are working from home, please follow this link and complete these steps first. - [https://scribehow.com/shared/How_to_connect_to_Forticlient__CYDIpyDaS3So5OnMIs9WAA](https://scribehow.com/shared/How_to_connect_to_Forticlient__CYDIpyDaS3So5OnMIs9WAA)
      information ordinal icon
      Tip! This MUST be done in this exact order.
      information ordinal icon
      Tip! Username MUST be all lowercase
      1
      Click "Softphone (no registration)"
      2
      Make sure your headset is selected for both Output and Input.
      3
      Click "OK"
      4
      Click "ComposerLaunchPad"
      5
      Click "Login" once opened.
      6
      Fill out your username and password. (If it is your first time logging in, your password will be left blank)
      7
      Select the group you need to be logged into. (This will be provided by your team lead)
      8
      Click "Login" and make sure your EXT Type is IP and do NOT select remember IP Address.
      9
      Click "Resume" once logged in. (If it does not go past this purple screen, please restart the process and go back to Step 1.)
      10
      If you need to pause for any reason, make sure to select this option and choose from the dropdown.
      11
      Select whichever option fits your need to pause.
      12
      When logging out, you have to be in a paused state. (top bar must be purple to logout)