Manage HardFM Resources (Device Users) | Scribe

    Manage HardFM Resources (Device Users)

    • Lucy Sonner |
    • 17 steps |
    • 2 minutes
      1
      Navigate to Synbiotix
      2
      Enter your username and password and click "Login"
      3
      Select Helpdesk
      4
      Click "Administration"
      5
      If your site uses the Helpdesk for both soft and hard services, click "Hard FM"
      6
      Click "Manage Resources"
      7
      Select the required hospital from the drop-down box

      Add a Resource

      8
      Click "Create User"
      9
      Enter the new user details
      10
      Choose the default zone. This is where the resource begins their shift.\ \ For example, a plumber may always start their shift from the Estates office in Zone 1
      11
      Click "Save"
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      The new user can now log in using the password **password1$** . This can be changed to something more memorable by logging in to Synbiotix via a web browser. Passwords can't be changed from the Helpdesk app

      Edit a Resource

      12
      Click "edit"
      13
      Make any changes as required
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      Please note that resources cannot be deleted. This is to preserve historical data. You will need to archive the resource instead.\ \ To do this, change the "Archived" toggle to "YES"
      14
      Click "Save"

      Specialties

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      Specialties control the job types resources can do. You will need to assign these to your resources before they are able to receive jobs. For instructions on how to do this, click here: <https://scribehow.com/shared/Assigning_HardFM_Specialities__sXo_A9dNSkWXudWZsLNDSA>