Tip! Please join the telehealth call at least 10 minutes early to make sure your audio and video settings work.
Click the box under "What is your full name? \*" to enter your name.
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The "Are you the patient?" section will default to "Yes, I am the patient". If you are not the patient, select the other options.
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Check the box next to the "athenaTelehealth Terms of Use and Informed Patient Consent" to indicate you agree with them.
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Click the "Join Audio by Computer" button.
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If you get a permissions pop-up, select "Allow while visiting the site".
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On the next screen, there will be large video screen for the provider and smaller video screen at the top for you.
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In the bottom left corner of screen, you can unmute your microphone and start video when the provider joins.
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Features of the new Telehealth Experience
Click the "Chat" icon if you would need to chat with your provider. **The chat functionality is only available if the provider has joined the call.**
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Select "Share Screen" if you need to share an item on screen with your Provider.
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Click the "Reactions" icon to select reactions and raise hand.
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Select the "More" icon to access Captions, Settings, and other features.
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Settings Menu
Review the Settings menu to make updates to general, video, audio, and background settings.
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To update Audio Settings, click Audio to review and test the microphone and speaker settings.
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To update the Background settings, click Background. You choose to Blur your background or utilize the available background images.
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NOTE: Backgrounds are not available when using your mobile device.
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