Alert! To prepare for Audio Troubleshooting, make you have complete the following items:
1. Make sure you are not accessing your visit using Incognito mode or Private mode in your browser.
2. Connecting to internet data from a service provider or a WiFi connection if internet data is not working well on a mobile phone.
3. Closing other applications and limiting others from streaming content on the same internet connection.
4. Using a desktop computer or laptop instead of a mobile phone.
5. Allowed athenaTelehealth permission to access your camera and microphone