Message Hub - Document View -> Exception
- Spice Admin |
- 9 steps |
- 21 seconds
1
To login to Portal navigate to [https://spiceinsight.io/](https://imhdemo.spiceinsight.io/)
Tip! Portal link and User Credentials will be provided to you at the time of registration.
2
Enter Login Credentials, click on "**LOGIN**" button to access the Spice Portal. You will be redirected to dashboard page.
Alert! As we logged in as **Buyer** below **Message Hub** Scenario is explained from Buyer's Perspective.
3
Select **Message Hub** from the navigation menu.
4
In the **Message Hub** Screen, Buyer will see 3 Tabs
- Inbox - All the documents created/sent by Vendors.
- Outbox - All the orders submitted by Buyer to the Vendors.
- Exceptions - Documents failed during processing.
EXCEPTIONS
5
Exceptions are the documents that failed due to data syntax or mapping errors.
To view them, click on **EXCEPTIONS** tab.
6
Click **View Details** to view the details of the document.
7
A small pop in window will open with the details of the failed document.
8
User can access the information on the Original file by clicking on "**RAW VIEW**" button.
Tip! If a user is already setup to receive a Error Email Notification to will automatically received an Email for the Failed Document.
9
User can use **Email** option to send an email alert to the registered email address.
