Metrix Enroll for Universal Preschool Payments | Scribe

    Metrix Enroll for Universal Preschool Payments

    • Paige Morandi |
    • 0 step |
    • 32 seconds

      Logging In

      Go to [coupk.metrixenroll.com](www.coupk.metrixenroll.com)
      If you are not signed in, this is the screen you will see first. \ **Click "Sign in with Metrix Auth"** to continue to the login screen.
      **Activate Your Account** with the login information emailed to you from [email protected] with subject line: Welcome Did not receive an email? Check your spam/junk folder. \ Still need help? [Submit a ticket to the help desk](https://co-upk-payments-metrixiq.happyfox.com/new)
      **Enter your email and password**, then click "Sign in".
      **If your password is not working, click "Forgot your password?"** and enter your email address on the next screen. You will receive an email from [email protected], subject line: Forgot Password with a password reset code. Enter the code and set a new password on the following screen. *Note: You will need to enter the new password again after changing it on the sign in page. Be sure to save your new password in a safe place!*

      Navigating Metrix Enroll

      Once logged in, the screen below will be your dashboard. Your payment reports will be displayed on your screen. **To download any of the reports, click the downwards arrow to the right of the file name.** The report will be downloaded to your computer as an Excel spreadsheet, so you will need to navigate to your downloads to open the payment report.
      The file name will tell you what service month the payment was for and the payment date. In the example above, "December" is the service month, or the month the payment is intended to cover for those students' enrollment. The date (12-08-2023) is the date payment was issued.
      In the upper right corner, you can hover over the icon or hamburger menu (depending on the size of your screen) to pull up the menu.
      If you click "**Update Profile**," a screen will pop up where you can edit your name or update your password. If you make updates, be sure to click "Save" before exiting the pop up screen. You will see a notification at the bottom right that your profile has been updated. If you do not need to make updates, you can click the X at the top right of the pop up to close it.
      If you click "**Request Help,**" a new tab will open with help desk ticketing form for the Universal Preschool payments team. You can submit any questions or requests here.
      Still need help? [Submit a ticket to the help desk](https://co-upk-payments-metrixiq.happyfox.com/new)

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