Offboarding an employee
- 10 steps |
- 30 seconds
1
Log in to the platform: https: [//join.rzilient.club/](https://join.rzilient.club/)
2
In the left-hand side menu, click on "Employees"
Choosing the employee to offboard
3
In the search bar, type the name of the employee you wish to offboard
4
On the selected employee's line, click on the arrow
5
Click on the "Off-board" button
Offboarding details
6
Select:
- the time when the equipment will be reset
- equipment location (one of your offices or another address)
- a telephone number if necessary
Then click on [[Next step]]
Device Wipe via MDM | Read Me
When an employee leaves your company and is offboarded, **any equipment assigned to him/her and enrolled in the MDM will be reset**.
The data will be deleted and the computer will be reset to factory configuration, and the computer will be assigned to stock on the platform.
It will then have to be enrolled in the MDM again once it has been assigned to another employee.
Please note: In order for the remote reset request via the MDM to be effective, the computer must be :
- switched on
- plugged in
- connected to the Internet from within the chosen offboarding time slot
- the user session must be unlocked if it's a Mac with a hard disk encrypted via FileVault,
For example, if the offboarding is scheduled for 4 p.m. on a Friday, these conditions must be met from that time slot for the action to be carried out remotely via the MDM.
If the employee who is about to leave your company uses a MacBook, make sure he/she has logged out of his/her iCloud account BEFORE returning the computer to avoid it being locked once back in your stock :
<https://scribehow.com/shared/Deconnecter_un_compte_iCloud_dun_Mac___5cwJmcgSAC04XEHxhmZSg>
**💡 Are you using Miradore MDM and don't want to wipe & unenroll the equipment?**
In this case, you can use a workaround: ***🔗 tutorial link [FR](https://scribehow.com/shared/Reassigner_un_equipement__4eUNOWKsR06l1X7sUseECg)* 🇫🇷 */ [EN](https://scribehow.com/shared/Reassign_devices__a1Vkdr3GQ-iA6D7cF67Bsg)* 🇬🇧**
Go to the Employees page, click on the number of pieces of equipment assigned to an employee you are about to offboard. In the equipment drop-down menu, select the stock account or another employee. You can then follow the offboarding process above.
⚠️ For safety reasons, however, we recommend that you always reset your equipment before it changes ownership.
Computer back in stock
7
In the next step, choose the storage location for the equipment: one of your offices, or another address.\
Then click on [[Next]]
This step is repeated for each item of equipment assigned to the employee you are offboarding, if they have several computers, tablets, phones, accessories, etc.
Summary & confirmation
8
A summary is displayed with details for each piece of equipment assigned to the departing employee.\
The [[Notification ]]allows you to send this summary to the employee if you wish, by selecting "Yes".
9
To confirm click on [[Validation]]
10
A confirmation page appears
On the [Orders page](https://join.rzilient.club/orders/order-history), you'll find all the offboardings you've completed.
