Omnia Admin: Do Not Call Lists | Scribe

    Omnia Admin: Do Not Call Lists

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      **This document applies to the following user roles within Omnia:** - **Account Administrator** - **Partner Administrator**

      Accessing Do Not Call Lists

      1
      **Navigate to Do Not Call Lists**: - Go to the [**Admin Portal**](https://app.voxo.co/dashboard) and sign in. - Click the **Phone System** tab to expand it, then select **Do Not Call Lists**.

      Adding a New Do Not Call List

      2
      **Add a New Do Not Call List:** - Click **Add New**. - Enter a name for the list in the **Enter name** field. - Enter a description in the **Enter description** field.
      **Add a New Do Not Call List:**

- Click **Add New**.
- Enter a name for the list in the **Enter name** field.
- Enter a description in the **Enter description** field.

      Adding Numbers to the Do Not Call List

      3
      **Add Numbers**: - Enter a phone number in the **Enter number** field. - Enter a description in the **Enter description** field. - Click the **Delete** button to delete an entry before adding it to the list. - Click the **Add** "+" button to add an entry to the list. - Continue to add additional phone numbers to the list as needed. Added entries will appear in the list below.
      **Add Numbers**:

- Enter a phone number in the **Enter number** field.
- Enter a description in the **Enter description** field.
- Click the **Delete** button to delete an entry before adding it to the list.
- Click the **Add** "+" button to add an entry to the list.
- Continue to add additional phone numbers to the list as needed. Added entries will appear in the list below.
      4
      **Search the List:** - Enter a number or description in the **Search** field to find a specific entry. - **Sort**: Click the sort icons next to column headers to arrange items in ascending or descending order.
      5
      **Remove an Entry:** - If you need to remove a phone number entry from the list after selecting add, clicking **Remove** (-) will remove an entry before saving.
      6
      **Save the List:** - Once you have completed adding entries, click **Create**. - Click **Yes** to confirm and save.
      **Save the List:**

- Once you have completed adding entries, click **Create**.
- Click **Yes** to confirm and save.

      Bulk Adding Numbers to the Do Not Call List

      7
      **Import from CSV:** - Hover over **Import from csv** and click **Download example csv** to get a template to add your phone numbers in bulk to the list. - Complete the template, save it, and click **Import from csv** to upload the spreadsheet.
      **Import from CSV:**

- Hover over **Import from csv** and click **Download example csv** to get a template to add your phone numbers in bulk to the list.
- Complete the template, save it, and click **Import from csv** to upload the spreadsheet.
      8
      **Map CSV Fields**: - Select **Number** and **Description** from the dropdown menus for each corresponding column. - All listed fields must be selected to continue. - Click **Reset** to remove the CSV and reupload if needed. - Click **Add**. - Added entries will appear in the list below.
      **Map CSV Fields**:

- Select **Number** and **Description** from the dropdown menus for each corresponding column.
- All listed fields must be selected to continue.
- Click **Reset** to remove the CSV and reupload if needed.
- Click **Add**.
- Added entries will appear in the list below.
      9
      **Remove an Entry:** - If you need to remove a phone number entry from the list after selecting add, clicking **Remove number** (-) will remove an entry before saving.
      10
      **Save the Do Not Call List**: - Once you have completed adding entries, click **Create**. - Click **Yes** to confirm and save.
      **Save the Do Not Call List**:

- Once you have completed adding entries, click **Create**.
- Click **Yes** to confirm and save.

      Editing a Do Not Call List

      11
      **Edit a List:** - Click on the do not call list you want to edit or click the **Edit** button next to it. - Make your edits. - Click **Save**. - Click **Yes** to confirm and save your changes.
      **Edit a List:**

- Click on the do not call list you want to edit or click the **Edit** button next to it.
- Make your edits.
- Click **Save**.
- Click **Yes** to confirm and save your changes.

      Deleting a Do Not Call List

      12
      **Delete a List:** - Click the **Delete** button next to the Do Not Call List. - Confirm the deletion by clicking **Yes**.
      **Delete a List:**

- Click the **Delete** button next to the Do Not Call List.
- Confirm the deletion by clicking **Yes**.

      Search and Sort