**This document applies to the following user roles within Omnia:**

- **Account Administrator**
- **Partner Administrator**

**Navigate to Do Not Call Lists**:

- Go to the [**Admin Portal**](https://app.voxo.co/dashboard) and sign in.
- Click the **Phone System** tab to expand it, then select **Do Not Call Lists**.

**Add a New Do Not Call List:**

- Click **Add New**.
- Enter a name for the list in the **Enter name** field.
- Enter a description in the **Enter description** field.

Enter a name into the "Enter name" field.

Enter a description into the "Enter description" field.

**Add Numbers**:

- Enter a phone number in the **Enter number** field.
- Enter a description in the **Enter description** field.
- Click the **Delete** button to delete an entry before adding it to the list.
- Click the **Add** "+" button to add an entry to the list.
- Continue to add additional phone numbers to the list as needed. Added entries will appear in the list below.

**Add Numbers**: 

Enter a phone number into the "Enter number" field.

Click the blue plus icon "Add" to add this entry into the list. You can continue to add additional phone numbers to this list.

Added entries will appear in the list below.

**Search the List:**

- Enter a number or description in the **Search** field to find a specific entry.
- **Sort**: Click the sort icons next to column headers to arrange items in ascending or descending order.

**Remove an Entry:**

- If you need to remove a phone number entry from the list after selecting add, clicking **Remove** (-) will remove an entry before saving.

**Save the List:**

- Once you have completed adding entries, click **Create**.
- Click **Yes** to confirm and save.

Bulk Adding Numbers to the Do Not Call List

**Import from CSV:**

- Hover over **Import from csv** and click **Download example csv** to get a template to add your phone numbers in bulk to the list.
- Complete the template, save it, and click **Import from csv** to upload the spreadsheet.

**Import from CSV:**

- Hover over "Import from csv" and click "Download example csv" to get a template to add your phone numbers in bulk to the list.
- Complete the template, save it, and click "Import from csv" to upload the spreadsheet.

**Map CSV Fields**:

- Select **Number** and **Description** from the dropdown menus for each corresponding column.
- All listed fields must be selected to continue.
- Click **Reset** to remove the CSV and reupload if needed.
- Click **Add**.
- Added entries will appear in the list below.

**Remove an Entry:**

- If you need to remove a phone number entry from the list after selecting add, clicking **Remove number** (-) will remove an entry before saving.

**Save the Do Not Call List**:

- Once you have completed adding entries, click **Create**.
- Click **Yes** to confirm and save.

**Edit a List:**

- Click on the do not call list you want to edit or click the **Edit** button next to it.
- Make your edits.
- Click **Save**.
- Click **Yes** to confirm and save your changes.

- Select the edit icon next to the list or click into the list.

**Delete a List:**

- Click the **Delete** button next to the Do Not Call List.
- Confirm the deletion by clicking **Yes**.

Voxo

This guide provides step-by-step instructions for managing Do Not Call (DNC) lists in Omnia. It covers how to access, add, import, delete, search, and export lists and numbers. Using DNC lists ensures compliance and privacy by preventing users from dialing numbers on the internal DNC list.

Omnia Admin: Do Not Call Lists

Accessing Do Not Call Lists

Adding a New Do Not Call List

Adding Numbers to the Do Not Call List

Bulk Adding Numbers to the Do Not Call List

Editing a Do Not Call List

Deleting a Do Not Call List

Search and Sort