**Access to this Report:**

- Access to this report is based on your user role. You may not be able to access and view a specific report and all of its features if your role does not permit it.

**Navigate to Scheduled Reports**:

- Go to the [**Admin Portal**](https://app.voxo.co/dashboard) and sign in.
- Click the **Reports** tab to expand it, then select **Scheduled Reports**.

**View Scheduled Reports:**

- The table displays the following columns:
  - **Name**: The name of the scheduled report.
  - **Module**: The report module (e.g., [**Call Records**](https://scribehow.com/shared/Omnia_Admin_Reports_Call_Records__imIZZvN2TKWGf4aynAImog?referrer=documents), [**Queue Summary**](https://scribehow.com/shared/Omnia_Admin_Reports_Queue_Summary__1Jg1uGdhSyCE8P9pF7S88g?referrer=documents), [**Agent Activity**](https://scribehow.com/shared/Omnia_Admin_Reports_Agent_Activity__4Tj2RynhQA-N-MSQwvvSLA?referrer=documents), [**Queue Log**](https://scribehow.com/shared/Omnia_Admin_Reports_Queue_Log__znAmyxjCSQW3JPiHRO71Ag?referrer=documents)).
  - **Frequency**: How often the report is sent (e.g., Daily, Weekly, Monthly).
  - **Creator**: The email address of the report creator.
  - **Recipients**: The email addresses of the report recipients.
- Click on the column headers to sort the reports by that column.

**View Scheduled Reports:**

- The table displays the following columns:
  - **Name**: The name of the scheduled report.
  - **Module**: The report module (e.g., Call Records).
  - **Frequency**: How often the report is sent (e.g., Daily, Weekly, Monthly).
  - **Creator**: The email address of the report creator.
  - **Recipients**: The email addresses of the report recipients.

**Edit a Scheduled Report:**

- Click the **Edit** button next to the scheduled report you want to edit or click directly on the report.

**Edit a Scheduled Report:**

- Click the edit icon (pencil) next to the scheduled report you want to edit or click directly on the report.

**Update Report Settings:**

- When you select a scheduled report, you can modify the report name, frequency, recipients, and enable/disable the report as needed.

- The current settings are displayed for:

  - **Name**: The name of the scheduled report.
  - **Frequency**: How often the report is sent.
  - **Recipients**: The email addresses of the report recipients.
  - **Module**: The report module.
  - **Creator Email**: The email address of the report creator.
  - **Filters**: The filters applied to the report.

- Click **Save** to apply any changes.

**Update Report Settings:**

- Modify the report name, frequency, recipients, or enable/disable the report as needed.
- The current filters for the report are displayed but cannot be modified from the Scheduled Reports section. To modify filters, you must edit the report itself.
- When you select a scheduled report, you can see the filters that are applied.
  - **Example:**
    - **Tenant Id**: Juvo Technologies (2407)
    - **Timezone**: America/Chicago
    - **Direction**: All
    - **Dispositions**: Answered, No Answer, Busy, Failed
    - **Presented Filter**: All
- Click **Save** to apply the changes.

- Click **Export** to download a list of Scheduled Reports in CSV format.

**Delete a Scheduled Report:**

- Click the delete icon (trash can) next to the scheduled report you want to remove.
- Confirm the deletion in the prompt that appears.

**Related Documents**:

1. [**Omnia Portal User Guide**](https://scribehow.com/page/Omnia_Portal_User_Guide__krO6wF6TQ86D0Kl4o1JLGg?referrer=documents)**:** Essential steps for navigating and using the Omnia User platform.
2. [**VOXO Mobile Application User Guide**](https://scribehow.com/page/VOXO_Mobile_Application_User_Guide__4pqc5ST2TY2R6f5pgzQvZw?referrer=documents): Key steps for navigating and using the VOXO Mobile app.

Voxo

This guide provides step-by-step instructions on how to manage scheduled reports within the Omnia Admin Portal.

Omnia Admin Reports: Scheduled Reports

Accessing Scheduled Reports

View Scheduled Reports

Editing a Scheduled Report

Exporting Scheduled Reports

Deleting a Scheduled Report