**This document applies to the following user roles within Omnia:**

- **Account Administrator**
- **Partner Administrator**

**Navigate to Time of Days:**

- Go to the [**Admin Portal**](https://app.voxo.co/dashboard) and sign in.

- Click the **Phone System** tab to expand it, then select **Time of days.**

**Navigate to Time of days:**

- Go to the[**Admin Portal**](https://app.voxo.co/)and sign in.

- Click the **Phone System** tab to expand, then select **Time of days.**

**Create Time of Day:**

- Click **Add New.**
- **Name:** Enter the name for the TOD rule.
- **Time Zone:** Select the time zone (use account default or specify).
- **Select Type:** Choose the condition type (e.g., Calendar, Weektime).

**TOD Types**:

- **All listed conditions satisfied**: All specified conditions must be met to engage the TOD routing rules.
- **Any listed conditions satisfied**: Any of the listed conditions can be met to engage the TOD routing rules.
- **Calendar**: Specify a date range to engage specific TOD routing rules.
- **Use global**: Select from a preset list of specific TOD routing rules.
- **Weektime**: Set specific day/time settings to establish TOD routing rules.

**Setting Call Routing:**

- Click **Routing**.
- **During TOD Rules**: Use the **Type** and **Destination** options to set call routing for during your TOD rules (e.g., during business hours).
- **Outside TOD Rules**: Use the **Type** and **Destination** options to set call routing for outside your TOD rules (e.g., after business hours).
- **Add a Destination**: Click to configure multiple destinations. Note that this button will only appear based on the selected destination type.
- **Reorder**: Use to reorder destinations by clicking and dragging.
- **Delete**: Click to remove a destination.
- Click **Create**, then **Yes** to create the TOD rules.

**Example**: Route calls to a call group during business hours and to an employee's cell phone after hours.

**Enable Time of Day Override:**

- Check **Enable time of day override** to enable the time of day override. This feature allows you to temporarily override your current routing settings.

**Override Settings:** Temporarily override your current routing.

- **Start Date:** Select the start date for the override. Click on the **Select start date** field to choose the desired date and time.
- **End Date:** Select the end date for the override. Click on the **Select end date** field to choose the desired date and time.
- **Destination:**
  - **Select Type:** Choose the destination type from the dropdown menu (e.g., Ring an [**Extension**](https://scribehow.com/shared/Omnia_Admin_Extensions__-L9BuyfORwK9dnYrMhXwQg?referrer=documents), Automation, [**Custom**](https://scribehow.com/shared/Omnia_Admin_Custom_Destinations__UhdCAL0gSv2KBHRBil5DnQ?referrer=documents)).
  - **Select Destination:** Choose the specific destination based on the type.
  - **Add a Destination:** Click to configure multiple destinations (appears based on the selected destination type).
  - **Reorder:** Click and drag to reorder destinations.
  - **Delete:** Click to remove a destination.
  - Click **Save**, then **Yes** to confirm the override settings.

**Manual Override Activation:**

- When a manual override on a Time of Day rule is enabled, an **Override active** icon will appear next to the Time of Day entry.

### Manual Override Activation

- Once you have enabled a manual override on a time of day, you will see an icon that states "Override active." This icon will appear next to the time of day entry.

**Remove Time of Day Override:**

- Find the desired Time of Day (TOD) rule.
- Navigate to the **Manual Override** tab.
- Uncheck **Enable time of day override**.
- Click **Save**, then **Yes** to confirm the changes.

**Edit Time of Day:**

- Click on the TOD you want to edit or click the **Edit** button next to it.
- Make your edits.
- Click **Save**, then **Yes** to confirm the changes.

**Edit Time of Day**:

- Click on the TOD you want to edit from the list or click the Edit icon next to the TOD to edit.
- Make necessary changes in the details.
- Click **Save**, then **Yes** to confirm the changes.

**Delete a Time of Day:**

- Click the **Delete** button next to the Time of Day.
- Confirm the deletion by clicking **Yes**.

**Delete a Time of Day:**

- Click the **Delete** icon to delete a time of day.
- Click **Yes** to confirm.

Voxo

The Time of Day (TOD) feature  routes calls based on time conditions. It's commonly used to direct calls to after-hours service or voicemail outside business hours. This guide will show you how to set up and implement Time of Days in your call routing.

Omnia Admin: Time of Days

Accessing Time of Days

Creating Time of Day Rules

TOD Types

Setting Call Routing

Enable Time of Day Override

Manual Override

Removing Time of Day Override

Editing Time Of Days

Deleting Time of Days

Search, Sort, and Export Time of Days