Onboarding (B2B - Homeschool) | Scribe

    Onboarding (B2B - Homeschool)

    • Joshua Duncan |
    • 9 steps |
    • 18 seconds
    1
    Navigate to the master sheet\ Make a copy of the master sheet\ Send the renamed master sheet to the B2B Partner (B2B) Link: <https://docs.google.com/spreadsheets/d/1jl4zAFFkLBTz0M4SB-KQAvRCDffyvBQNTq2TjqlRsGc/edit#gid=0>
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    Master sheet should be renamed according to B2B name
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    **CSM** checks the link every day to see if there are new students added\ The list should be checked at 10 AM and 4 PM
    2
    **B2B** Provides us with the info below: Student's full name\ Start date Student's email address Student's date of birth
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    B2B excel sheet must be completed
    3
    **CSM** creates a Contact in the CRM for the student ( If no Contact exists, create one.)
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    **CSM** schedules the Enrollment huddle with the person in charge ( for the B2B )
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    **CSM** creates an Ed Plan to have it on our system once we confirm the courses they want to take
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    Do not send the Ed Plan to B2B ( this is for internal use only )
    6
    CSM enrolls the student via Canvas and once the enrollment process is done an invite to the student will be sent
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    The invite will be sent to the students personal email
    7
    Once the student accepts the invite, the enrollment is done successfully
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    We need to confirm whether they want to use a credit/debit card, or would they prefer a wire transfer.
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    The email that should be sent to B2B should contain these bullet points:\ \ List of students successfully enrolled in Schoology: - Kyla xxx - Kayson xxx - Marianne xxx - Ivy xxx - Request for tuition payment preference: credit/debit card or wire transfer.
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    **CSM** shares: Schoology walkthrough link: <https://app.arcade.software/share/HRNrEmIdO11KPoCBwBZB>
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    **CSM** asks B2B for an Onboarding meeting so we can walk them through the Schoology and anything they might need with their accounts.
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    **CSM** must inform finance about tuition ( how many students, price, enrollment fee, Semesters) regarding the enrolled students.