Only the manager should have access to the abandon and discontinue complaint process.EL-1175 | Scribe

    Only the manager should have access to the abandon and discontinue complaint process.EL-1175

    • Mpho Bereng |
    • 18 steps |
    • 3 minutes
    1
    Navigate to [https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w](https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w)?
    2
    Click the "Search menu" field.
    3
    Click the "Search menu" field.
    4
    Type "USER"
    5
    Click "User Workbench"
    6
    Click this link.
    7
    Complaint Administrator does not have the discontinue & abondon functions
    8
    In a new tab, navigate to [https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w](https://ilrmnt.emeraldlife.co.za/web_emrmnt/run.w)?
    9
    Click the "Password" field. login as a manager
    10
    Click the "Search menu" field.
    11
    Type "USER"
    12
    Click "User Workbench"
    13
    Click "User Workbench"
    14
    Click this link.
    15
    Manager does have the Discontinue and Abandon functions
    16
    Click "Abandon"
    17
    Click this field.
    18
    Click "Confirm"