To reset your password, visit <https://passwordreset.microsoftonline.com>
2
Enter your district email address and complete the character verification.
3
You will see a screen with options. Select "I forgot my password."
4
The system will use the authentication method you previously selected during registration. Input the correct information to receive a verification code.
5
Once you've verified your identity, you will receive the "Get back into your account" screen to reset your password.
6
It's essential to set a strong and secure password.
Passwords should contain 11 characters, including Numbers, Upper and Lowercase Letters.
You will be required to change your password once a year.
7
After successfully resetting your password, click "Finished." You will see a confirmation page indicating that your password has been reset.
Alert! Note that this password change will update your email password, your Sapphire password, and any other password associated with your district account.
8
From this point on, you will use your new password when logging into your Macbook.
Tip! The following hyperlink is a video that walks you through registering for the password reset portal and how to reset your password. <https://drive.google.com/file/d/1ur0ch8bKHh9cpGeHgDgvx6JsmxGsqfKq/view?usp=sharing>