Use the intake to get the defendant's information.
Google the address to confirm it is spelled correctly.
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Click "[[Insurance]]"
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Click "[[Add an Item]]"
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Click "**Insurance Type**" and select " Defendant Insurance"
Since client did not obtain the insurance information from the place where incident took place, we need to send the letter of representation to that location.
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We don't need to add Information here because we don't have it at the moment.
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Click "[[Add contact]]"
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Fill it out with defendant's location information; Name, phone number & Address.
Generate LOR
Click "Choose a Template"
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Select "Slip & Fall LOR to [insurance.insurer.name](http://insurance.insurer.name) with Preservation Language.docx"
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Click "Generate"
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Click "Slip & Fall LOR to with Preservation Language 2023-08-27 2218.docx"
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Edit LOR with Word Microsoft & Adobe
Click the pencil to edit the LOR
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Click "Enable Editing"
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Edit " SENT VIA CERTIFIED MAIL"
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Add the defendant's company name and address.
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