Strategy - how Companion Flow fits into larger Project

- you can mix and match - scripted or companion - combination or just one

Companion Adaptive flow vs. Prescriptive flow

Why choose Branched Narrative Flows vs. Companion AI flows?

- Based on your intended learning objectives - choose prescriptive or unscripted/adaptive flows

- Results screen options

  - current limitations on saving / assessment
  - benefit of practicing freely

- Since the learner has the ability to change the course of the learning in their own way, it is harder to specify standardized skills. We do, however, offer feedback for areas of strength and areas of growth at the end of the modules.

  - Compared to the skills assessment of prescriptive learning, which follows a predefined, node-based scoring framework, the evaluation for adaptive learning takes a more dynamic approach that evaluates conversations holistically.
  - We can input different skill frameworks into the prompts and have the AI evaluate them according to the framework.

The best use case scenarios for Immerse Companion are those in which learners can benefit from learning in an open-ended conversation roleplay, not being restricted to a predefined learning path. Examples include:

- Change management

  - Management conversations and coaching around change management topics
  - Management training

- Sales training

  - Selling products to different persona types
  - How to address objections
  - How to talk about pricing
  - How to describe products

- Customer service coaching and role play

- Recruitment interview training and even showing a day on the job example convos

- Negotiation training

- Succession planning

- Knowledge transfer

- Product up-skilling

Actor (Role Play): The Immerse Companion acts as an actor, enabling realistic role play scenarios to practice and refine soft skills in a safe environment.​

- Role-play (Actor...the VH is playing a Role/character and acting in this conversation – so the role is pertinent to the scenario)​

- Immersing in the situation is more important. The purpose is to get the learner to perform skills​

[[​]]

SME Subject Matter Expert: The Companion functions as a subject matter expert, providing in-depth knowledge and expertise on specific topics, enhancing the learning experience with accurate and detailed information.​​

- Instruction (SME / teaching)​

- Knowledge transfer and instructional dynamic is the most important thing. The purpose is for knowledge / skill acquisition / learning

Advisor (Coach or Mentor): The Companion serves as a personal advisor, offering tailored guidance and support to help employees navigate complex situations and make informed decisions.​

- Advisor / Coach​

- Less about the content, more about the relationship and helping the learner...a little more conversational and exploratory. The purpose is reflecting while learning some things...some instruction but mostly about meaning making / understanding what needs to be improved​

Project Strategy for Companion AI Flow

Experience Requirements

Overall Project Vision

Companion Adaptive flow vs. Prescriptive flow

Use Cases for Companion AI

Actor (Role Play)

SME: Subject Matter Expert

Advisor (Coach / Mentor)