Reflecting an Under 21 Member Enrollment in MAPP
This workflow is applicable to members who have an existing assignment to the HH by their recently closed Outreach segment into a new Enrolled segment or by reflecting a re-engaged Enrolled segment from a Pended segment.
Kristine Lindo
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8 steps
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2 minutes
State
1
Navigate to the Member record in MAPP and click on their Segment tab.
2
Click "New Enrollment Segment…" on the top right corner, in the Member's Segment tab.
3
Enter in the member's Enrolled Segment Begin Date. Then, click on the Care Management Agency field drop down menu to choose the applicable CMA.
4
Once the CMA is populated in this field, click Next.
5
Enter the member's Consent to Enroll Date.
6
Click on the Consenter field. Choose the appropriate individual who consented on behalf of the member under 21, like a parent, in this example.
7
Click the Appropriateness Criteria field and choose the applicable reason for which the member is appropriate for HH services.
8
Click "Create" to finalize creating the member's new Enrolled segment in MAPP.