Refunding Activenet Member Credit | Scribe

    Refunding Activenet Member Credit

    • Jamie McGrath |
    • 10 steps |
    • 2 minutes
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    Because Activenet member credits are imported into Daxko as gift cards, refunds need to be submitted to finance with a refund form signed off by an Executive Director. Below are the steps to take in Daxko to complete this.
    1
    Click on balance due
    2
    Click "ADD ONE-TIME FEES"
    3
    Choose your Y
    4
    Search for the Legacy Credit Refund Fee
    5
    Ensure you choose the text field
    6
    Type "Refund of activenet member credit"
    7
    Enter the amount of the credit
    8
    Click "MAKE PAYMENT"
    9
    The gift card should be available - Click "Apply"
    10
    Click this button.
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    Once this is complete. please fill out a refund form, have an executive director sign off on the form, and email it to [[email protected]](mailto:[email protected]) for a check to be sent to the member