Refunding eCheck out of ProfitStars portal. | Scribe

    Refunding eCheck out of ProfitStars portal.

    • Malmi Senaweera |
    • 9 steps |
    • 27 seconds
    • ProfitstarsProfitstars
    1
    Navigate to [https://smartpay.profitstars.com/manager/#!/customers/Qk1NRERF/detail](https://smartpay.profitstars.com/manager/#!/customers/Qk1NRERF/detail)
    2
    Click "Processed"
    3
    Click here.
    4
    Click this text field.
    5
    Type first or last name of donor.
    6
    Scroll to the left and verify if this is the correct date and donor then click here.
    7
    Click here.
    8
    Press the Refund button.
    9
    An additional pop-up box will confirm if you want to Refund since the action cannot be reversed. Press Refund again to complete the transaction.