Refunding eCheck out of ProfitStars portal. | Scribe

    Refunding eCheck out of ProfitStars portal.

    • Carol Perez |
    • 0 step |
    • 27 seconds
    Navigate to [https://smartpay.profitstars.com/manager/#!/customers/Qk1NRERF/detail](https://smartpay.profitstars.com/manager/#!/customers/Qk1NRERF/detail)
    Click "Processed"
    Click here.
    Click this text field.
    Type first or last name of donor.
    Scroll to the left and verify if this is the correct date and donor then click here.
    Click here.
    Press the Refund button.
    An additional pop-up box will confirm if you want to Refund since the action cannot be reversed. Press Refund again to complete the transaction.

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