Remove Users from Call Queues in Microsoft Teams
Redacted
Nathan Bedward
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11 steps
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59 seconds
Microsoft Teams
1
Navigate to [https://admin.teams.microsoft.com/dashboard](https://admin.teams.microsoft.com/dashboard)
2
Click the drop-down arrow on the Voice menu
3
Click "Call queues"
4
Select the relevant call queue
5
Navigate to the "Call answering" menu
6
Notice existing members of this call queue. Click the user you wish to remove.
7
Click "Remove"
8
Click "Submit" to save your changes
9
Now you can verify your changes.
10
Notice the affected user is no longer a member of this call queue.
11
Click "Cancel" to exit without saving.