Remove Users from Call Queues in Microsoft Teams | Scribe

    Remove Users from Call Queues in Microsoft Teams

    1
    Navigate to [https://admin.teams.microsoft.com/dashboard](https://admin.teams.microsoft.com/dashboard)
    2
    Click the drop-down arrow on the Voice menu
    3
    Click "Call queues"
    4
    Select the relevant call queue
    5
    Navigate to the "Call answering" menu
    6
    Notice existing members of this call queue. Click the user you wish to remove.
    7
    Click "Remove"
    8
    Click "Submit" to save your changes
    9
    Now you can verify your changes.
    10
    Notice the affected user is no longer a member of this call queue.
    11
    Click "Cancel" to exit without saving.