Removing Inactive Subscribers from Existing Lists | Scribe

    Removing Inactive Subscribers from Existing Lists

    • Noboru Kagamida |
    • 0 step |
    • 51 seconds
    Navigate to [https://www.canadahelps.org/en/sign-in?utm_medium=blog&utm_source=for_charities&utm_campaign=blog-email_hygiene](https://www.canadahelps.org/en/sign-in?utm_medium=blog&utm_source=for_charities&utm_campaign=blog-email_hygiene)
    Sign into CanadaHelps to access the Donor Management System.
    Once you've accessed the Donor Management System, click "Administer"
    Click "Manage Groups"
    Find and click the Smart Group you just made in the guide above, under the blog heading "Creating an Inactive Subscribers List"
    Click "Contacts"
    Click the "All Records" field
    Click the "Actions" dropdown
    Click "Group - remove contacts"
    Click the "Select Group" dropdown and select the existing Group you want to remove the inactive email subscribers from.
    Click "Remove from Group"

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