Repairs - Create a repair oder | Scribe

    Repairs - Create a repair oder

    • Nate Elwood |
    • 14 steps |
    • 3 minutes
    1
    To start a new repair order click "New"
    2
    In the "Repair Description" field enter a short description of the repair.
    3
    Select the product to repair. In this example we will choose an item that requires a serial number.
    4
    Click the "Lot/Serial?" field and enter the serial number
    5
    If you did not originally sell the product you can create a serial number for this product. If you sold the product you can select the serial number from the list.
    6
    Select a customer, or add a new customer.
    7
    Clicking the search more will bring up a larger box so you can see more customers.
    8
    Click the "Scheduled Date" field - add a due date.
    9
    Click the "Location?" field.
    10
    Click "Partners/Customers"
    11
    Click the "Warranty Expiration" field and set a date (OPTIONAL)
    12
    Choose the invoice method. -No invoice (free repair) -Before repair -After repair
    13
    Add any tags (OPTIONAL)
    14
    Save