Reset Two-Factor Authentication for Employees
This guide details the steps required for authorized users to reset two-factor authentication (2FA) for an employee, ensuring the employee can securely regain access to their account.
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Make sure you have the necessary permissions to access the **Master Files > Employees**
1
Navigate to **Master Files > Employees**.
2
Find the employee whose 2FA you need to reset and Click on their **Employee Code** (e.g., "ASM").
3
- Click on **Settings** in the employee’s profile. - Select **Reset 2FA**.
4
A confirmation pop-up will appear. To proceed with resetting the 2FA, click 'OK'.
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After completing these steps, the employee's 2FA will be reset, and they will need to set it up again during their next login.