Reset User's POS PIN
This guide provides step-by-step instructions on how to reset a user's POS PIN. It includes detailed instructions on how to navigate to the necessary page, search for the user, and change their PIN. Following these steps will ensure that users can easily reset their POS PIN and continue using the system without any issues.
Lucy Sonner
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12 steps
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28 seconds
1
Navigate to Synbiotix[ ](https://hcahealthcareuk.synbiotix.com/Login.aspx)
2
Enter your username and password and click "Login"
3
Select POS
4
Click "Administration"
5
Click "System Users"
6
Search for the required user
7
Click "Go"
8
Click "Reset Password"
9
Click "Change POS PIN"
10
Enter and confirm the user's new POS PIN
alert ordinal icon
You can't see the POS PIN after it's been set, so make sure it's a number the user will remember
11
Click "Save"
12
Click "Close"