Return a loan kit order

This guide provides step-by-step instructions on how to return a loan kit order. It explains how to navigate to the necessary webpage, select the specific case and equipment to be returned, and update the system with the quantities of items returned. It also covers the process for batch-controlled items. By following this guide, users can easily and accurately return loaned equipment and complete the return process.

Jon Quinton
14 steps
43 seconds

Web

Opologic

Navigate to <https://case.opologic.com/>

Click "Shipping" tab in side bar menu

Click the 'Return' button to show all cases that have equipment to return

Find the case you want to return equipment for, click on the line

The next page will display the items that got shipped. Click the "Return" button

The screen displays the kit, set number and its associated BOM. Expand the BOM sections where there are items not returned.

**Example** - BOM section expansion

Enter usage

The system assumes the item quantity that shipped is the item quantity returned. If items are used users need to update the system with returned quantity.

Within the BOM select the qty of items returned. Non batch/loty controlled items just adjust qty

For batch controlled items selection of which lots were consumed is required.

Selection of Lot code used

Click "Save" to finalise selection

Click "Return" once all consumed items have been updated in the BOM

A confirmation screen, prompts users to check items not returned Click "Return" to finalise return.

One every set on the order is returned Click "View Case" to complete return