SC.1.2b Make a Customer Inactive | Scribe

    SC.1.2b Make a Customer Inactive

    • 6 steps
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    Start in the Sample company.
    1
    To complete this exercise, you must be in the Sample company. From your QBOA account, click the Gear icon on the top right corner of the screen, then select Sample company.
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    Note that you will be logged out of your current account. If you are sure, click "Continue" to confirm.
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    Now you can start the exercise.

    Make a Customer Inactive

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    While you can't just remove someone from QBO completely, you can make a customer inactive. First, locate the customer.
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    On the Left Nav Bar, hover over "Sales" and click "Customers"
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    Click "Dylan Sollfrank"
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    Note that Dylan Sollfrank has a $0 balance, so no additional work is required before making his account inactive.
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    Click the down arrow on the Edit button.
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    Click "Make inactive"
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    Click "Yes, make inactive"
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    Now the word "deleted" is showing beside Dylan Sollfrank's name.

    📚 Get the Full Course

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    This exercise comes from our Level 1 ProAdvisor certification course. Do more like it and pass your QuickBooks Level 1 ProAdvisor certification course in one weekend by [clicking here.](https://www.fastandeasyqbo.com/basic)

    📝 Feedback

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    Questions/Problems/Concerns? [Send feedback.](https://www.bookwidgets.com/play/k6rmQMKk-iQAEzXMdagAAA/BEXUQBE/feedback-scrib?teacher_id=6434462993219584)