To complete this exercise, you must be in the Sample company. From your QBOA account, click the Gear icon on the top right corner of the screen, then select Sample company.
Note that you will be logged out of your current account. If you are sure, click "Continue" to confirm.
Now you can start the exercise.
Duke's Basketball Camp Account
First, take a look at Duke's customer account.
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On the Left Nav Bar, hover over "Sales" and click "Customers"
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Click "Dukes Basketball Camp"
You know that Craig is refunding Duke for 2 rocks, but you need to find out how much Duke was charged for the rocks before recording the refund.
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Click anywhere on the invoice line.
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At the bottom of the pop-out drawer, click "Products and services"
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Click "More details"
Here you can see that Duke was charged $12 per rock.
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Click the X to close the pop-out drawer.
Record the Refund
Now, record the refund.
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Click "+ New"
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Click "Refund receipt"
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From the customer dropdown, select "Dukes Basketball Camp"