SC.3.2c Issuing a Refund | Scribe

    SC.3.2c Issuing a Refund

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    • AkadianAkadian
    • QuickBooksQuickBooks
    Start in the Sample company.
    To complete this exercise, you must be in the Sample company. From your QBOA account, click the Gear icon on the top right corner of the screen, then select Sample company.
    Note that you will be logged out of your current account. If you are sure, click "Continue" to confirm.
    Now you can start the exercise.

    Duke's Basketball Camp Account

    First, take a look at Duke's customer account.
    From the left navigation bar, hover over Sales, then select "Customers"
    Click "Dukes Basketball Camp"
    You know that Craig is refunding Duke for 2 rocks, but you need to find out how much Duke was charged for the rocks before recording the refund.
    Click anywhere on the Invoice 1029 line
    At the bottom of the pop-out drawer, click "Products and services"
    Click "More details"
    Here you can see that Duke was charged $12 per rock.
    Click the X to close the pop-out drawer

    Record the Refund

    Now, record the refund.
    Click the "+ New" button
    Click "Refund receipt"
    In the Customer field, select "Dukes Basketball Camp"
    In the Payment method field, select "Check"
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